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by Munro Research

Communications (Unsolicited Telephone Calls and Texts) Bill


Official Summary

A Bill to reduce the incidence of unsolicited telephone calls and texts received by consumers; and for connected purposes.

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Overview

This bill aims to reduce unsolicited telephone calls and text messages by strengthening existing regulations and giving consumers more control over their personal data used for marketing purposes. It clarifies consent rules and introduces measures to punish companies making inappropriate marketing calls.

Description

The bill amends the Privacy and Electronic Communications (EC Directive) Regulations 2003. Key changes include:

  • Stricter Consent Rules: Requires direct consent from individuals for marketing calls, texts, and emails; consent obtained via third parties is restricted, and consent must be explicitly withdrawn to be invalid.
  • Data Collection Restrictions: Prohibits collecting personal data if the collector knows or should reasonably know it will be used for automated marketing calls, faxes, or emails, unless explicit consent is obtained.
  • Definition of Inappropriate Marketing: Clarifies what constitutes “inappropriate” direct marketing, expanding beyond just “damage or distress” to include “annoyance, inconvenience, or anxiety.”
  • Increased Information Commissioner Powers: Provides the Information Commissioner with greater authority to investigate and sanction companies failing to comply.
  • Guidance on Inappropriate Marketing: Empowers the Information Commissioner to create and publish guidelines on what constitutes inappropriate direct marketing.

Government Spending

The bill doesn't directly specify government spending figures. The impact on government spending will likely depend on the resources allocated to the Information Commissioner's Office (ICO) for increased enforcement and the development of guidance materials. The cost of enforcement and potential litigation could also add to the costs.

Groups Affected

  • Consumers: Will benefit from reduced unwanted calls and texts.
  • Marketing Companies: Will face stricter regulations and potentially higher compliance costs. They will need to review their data collection and consent processes.
  • Telecommunication Companies: May be involved in enforcing regulations.
  • Information Commissioner's Office (ICO): Will have increased responsibilities in enforcement and issuing guidance.
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