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by Munro Research

Unsolicited Telephone Calls (Caller Line Identification) Bill


Official Summary

A Bill to require disclosure of caller line identification by non-domestic callers; to require Ofcom to consider applications for exemption from such disclosure; to provide that telephone providers may not make a charge for providing caller line identification; and for connected purposes.

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Overview

This bill aims to reduce nuisance calls by requiring businesses and other non-domestic callers to display their phone number when making unsolicited calls. It also mandates free access to caller ID for all consumers and gives Ofcom the power to grant exemptions where appropriate.

Description

Caller ID Disclosure

The bill amends the Privacy and Electronic Communications Regulations 2003. It defines "non-domestic callers" as businesses and individuals making unsolicited marketing calls. These callers must display their phone number (caller line identification) to recipients unless an exemption is granted by Ofcom.

Ofcom's Role

Ofcom is given the responsibility to review applications for exemptions from the caller ID requirement. They must publish any exemptions granted, along with guidelines outlining the criteria for granting exemptions.

Free Caller ID

The bill ensures that telephone providers cannot charge consumers for providing caller line identification services for both incoming and outgoing calls.

Amendments to Existing Regulations

The existing regulations are updated to reflect the new requirements for caller ID disclosure, and to clarify the provision of this information free of charge.

Government Spending

The bill doesn't directly specify government spending. However, there may be costs associated with Ofcom's administration of the exemption process and potential enforcement activities. These costs are likely to be modest and offset by reduced burdens on consumers from nuisance calls.

Groups Affected

  • Businesses making unsolicited calls: Will be required to display their phone number, potentially impacting marketing strategies and requiring adjustments to calling systems.
  • Consumers: Will benefit from increased transparency, reducing the number of anonymous nuisance calls. They will also receive free caller ID services.
  • Ofcom: Will have an increased workload in processing exemption applications and providing guidance.
  • Telephone providers: Will need to ensure compliance with the free caller ID provision.
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